Supporting
Online Trust and Safety

We work to help newly connected people have a safer online experience.

When they first get connected, new Internet users enter a complex digital environment, which can be difficult to navigate safely without prior experience. Helping newly connected users develop trust and safety skills is essential for building a safer, more trustworthy, and inclusive Internet. So, to ensure that everyone can take advantage of all the opportunities that the Internet offers, the Internet Society has teamed up with the community to co-create a practical, sustainable community-led online safety program.

Addressing Lack of Trust in the Internet

We want everyone to be able to access information, resources and a network of online safety champions to ensure that they have the latest information about how to keep themselves safe online. Through the joint development of resources and training materials, we aim to equip everyone with the knowledge to:

• Identify communications coming from non-trustworthy sources (phishing attempts, insecure or fake websites, financial fraud attempts)
• Make informed choices about which tools to use to communicate securely with friends and families, such as messaging services that offer end-to-end encryption
• Understand the methods that bad actors use to trick people into revealing personal information, such as bank account details, and why strong passwords are essential
• Avoid inadvertently installing malware/viruses on devices

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