Learning > Frequently Asked Questions
Frequently Asked Questions
What is Learning @ Internet Society?
Learning @ Internet Society is a way to bring people together in support of an open, globally connected, secure, and trustworthy Internet. It empowers people with the knowledge they need to take action and prepare learners to become the future leaders the Internet needs.
Since its inception in 1992, the Internet Society has been at the forefront of Internet education, bringing essential information and training to people throughout the world.
Which courses are offered?
Our courses cover topics important to the Internet industry, particularly for growing and strengthening the Internet. View our course calendar and find out when courses will be offered during the year.
What types of courses are available?
We offer moderated, online, face-to-face (when it is safe to do so), and self-paced courses.
What is the pilot program for self-paced courses?
We are excited to introduce a pilot program where our previously moderated courses will now be available as self-paced learning experiences. This allows you to complete the course on your schedule, at your own pace. Stay tuned for more updates!
What is the duration of a course?
Our online courses are organized in weekly cycles starting on Mondays and they last four to six weeks.
When are the courses offered?
You can view our course calendar.
How do I access the learning platform as an Internet Society member?
As an Internet Society member, you can log into learning.internetsociety.org with your member login credentials. There is no need to create a new account. If you do not remember your login information, select Forgot Login? to be emailed your username and receive a link to reset your password. Once logged in, you will be able to view the course catalog and select the course you’d like to enroll in.
How do I access the learning platform as a non-member?
Both guests and Internet Society members can access the learning platform. To register as either, click Register on the login box at learning.internetsociety.org. Next, either register as a member or click on the guest registration form to register as a guest. Once you create an account, you can use the credentials you created (username and password) to log into learning.internetsociety.org. Once logged in, you will be able to view the course catalog and enroll in courses.
How do I enroll in a course?
Browse available courses in the course catalog or use the search bar to find the course you would like to enroll in. On each course page, click the “Enroll” button in the top right corner of the page to immediately be added to a course. Once you have successfully been enrolled, you will be able to see the course under “My Courses and Learning Plans”. You will also be able to see information about the course instructor, view the course’s forums, and access any modules that are available. If the course has not yet started, you will not see any modules until the day the course begins.
How do I join the waitlist for a course?
If you are on a course page and the button in the top right corner of the page reads “Enroll (Waiting List)”, this means the course has reached the maximum number of participants able to enroll. You can click the button to join the waitlist for the course and you will be notified if a spot becomes available.
Who teaches the courses?
Our tutors have solid knowledge of our course topics and support course delivery by leading live chat sessions, responding to learner questions on the discussion forum, and sharing their expertise with the learning community. Our tutors have completed an annual training session to prepare them to be official Internet Society tutors.
How do I select the right course format?
When browsing the course catalog, you will see multiple versions of the same course available. All courses are available in English, French, and Spanish so first select the right language for you. You can do this by selecting the language of your choice in the left-hand filter in the course catalog or choosing the course that denotes the correct language (EN=English, FR=French, ES=Spanish).
You also have the option to choose the format that will work best for your connection type. All courses have 3 format options: high bandwidth, low bandwidth, and text-based for all connections. You can filter by bandwidth option in the left-hand filter on the course catalog or select the “Additional Information” tab when viewing a course to see which bandwidth connection you have selected.
If you have any questions about which version is best for you, feel free to reach out to us at [email protected] to get assistance.
Is there a charge for the courses?
All of our courses are free.
Are textbooks required to take a course?
No. However, you will be able to download course content and resources in a PDF format from the course page.
Are there any homework assignments?
No, there are no homework assignments.
Is there a final exam?
No, there are no final exams. However, the completion of quizzes and other activities during the course is required.
In which languages are the courses available?
All course content is available in three languages: English, French, and Spanish. Some content is also available in Arabic.
Is there a set of learning community guidelines for learners?
Please refer to our Code of Conduct for Individual Members.
Is the learning platform accessible?
The learning platform is WCAG compliant, and we’ll continue to evaluate and update to ensure it’s accessible for all. We also have WCAG 2.1 AA-certified formats for all of our courses in English, French, and Spanish. Course content will be made available in a downloadable format for offline access and use.
What bandwidth do I need to take courses?
To offer the best experience for every learner no matter where they are located, all courses have high-bandwidth, low-bandwidth, and text-based versions. All content will also be made available in offline mode.
What about mobile access?
The learning platform and all courses are now mobile-responsive. Our courses can now also be accessed on a mobile device by downloading Go.Learn mobile app, so you no longer need a computer to be able to take an Internet Society course.
What is the Go.Learn app?
Go.Learn is a mobile app that allows you to access the Internet Society’s self-paced and moderated courses on your phone or tablet. It’s powered by Docebo, our learning platform provider.
How do I log in to the Go.Learn app?
Download the app from the Apple App Store or Google Play Store, then log in using the same credentials you use the Internet Society’s learning platform.
How do I use the app?
Once logged in, you’ll see your dashboard with all your enrolled courses. Tap on a course to open it, view materials, complete activities, or download modules for offline access. You’ll also receive notifications about assignments, updates, or deadlines. Check out our Go.Learn user help guide for download instructions and tips.
Can I use the app offline?
Yes. You can download course modules in advance and access them offline, perfect for learning while traveling or you’re in areas without a stable Internet connection.
More questions?
Contact us at [email protected].